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Monthly Buzz #41
September 2005

7 Steps to a Healthy PC

Like most people, I bet you're pretty careful about maintaining your car. You change the oil every 3,000 miles, fill up your gas tank when it's down to one-quarter full, and bring your car to the dealership every 7,500 miles for a thorough tuneup.

Yet if you're like most business owners, you do absolutely nothing to maintain your PC until the bloody thing crashes. "Most computer crashes are the result of very silly things that can be prevented," says Arthur Gerstein, a PC expert who runs SoHo Computer Solutions LLC in Norwalk, Connecticut.

Here's a checklist of seven things you should frequently do to maintain your PC. I strongly recommend you print out this column and tape it on your computer monitor where you can see it every day. (Note: The following applies only to PCs using Microsoft Windows operating systems - not Apple/Macintosh users)

1. Delete your deleted items. If you use Microsoft Outlook or Outlook Express as your e-mail program, you have two folders called "Sent Items" and "Deleted Items." The "Deleted Items" folder contains copies of all e-mail messages you've deleted from your inbox, while the "Sent Items" folder contains copies of all e-mail messages you've sent or forwarded. You should go through these files every week, save the ones you absolutely need, and delete the rest. Gerstein says he recently worked with a client who had more than 10,000 messages in these folders and couldn't understand why his PC was operating so slowly.

2. Toss your cookies. Your PC keeps copies of every Web page you've ever viewed in a "Temporary Internet Files" folder, while a separate "Cookies" folder contains programs that help marketers track you down. You don't need these files, and they can take up an awful lot of space. Delete them weekly.

3. Delete your "Temp" files. These are files that end in ".tmp" that Gerstein says can easily be found by searching your computer for "*.tmp." Also delete them weekly.

4. Reboot your computer frequently. Most people start their PCs in the morning and keep them on all day (and sometimes all night). Gerstein says this is a bad idea, explaining that "rebooting your PC at the beginning and in the middle of the day will recover system resources so the computer will work more efficiently."

5. Defrag, defrag, defrag. When your PC puts stuff onto the hard drive, it does it in random sequence. As a result, you often end up with little bits and pieces of programs scattered throughout your computer's hard drive. While usually harmless, Gerstein says these bits and pieces "can be a little bit like space debris; they're small and widely scattered, but if one gets in the way while you're downloading a new program, there can be trouble." Your PC has a "defrag" (short for "defragmenting") program that organizes all these pieces of data. Gerstein says you should use it at least once a week, "more often if you're running low on free disk space," but points out that if you have less than 25 percent of your hard drive free, it may be difficult to defrag the drive. Warning: If you haven't "defragged" in a while, running this program can take a few hours.

6. Run Scandisk. You should run Windows' "ScanDisk" program at least once a month. "ScanDisk is extremely thorough," says Gerstein, "because it looks at every single file on your computer's hard drive, decides if it's necessary, finds a place for it if it is necessary, and deletes it if it isn't." Gerstein warns that running ScanDisk in "Thorough" mode can take several hours. "I tell clients who haven't used ScanDisk in a long time to run it right before they go to bed; the program will usually be finished by the morning," says Gerstein.

7. Dust. Finally, Gerstein says you should eliminate as much dust as possible from your computer. At least twice a year, you should dust and vacuum your computer keyboard and monitor; remove the trackball from your mouse and blow out any dust; and open the computer case and lightly vacuum out the dirt and dust that's accumulated in the innards.  "Dirt and dust tend to make the computer's temperature rise, which can damage the processor," Gerstein says. "Dirt can also create short circuits, especially in the power supply."


Cliff Ennico is host of the PBS TV series MoneyHunt and a leading expert on managing growing companies. His advice for small businesses regularly appears on the "Protecting Your Business" channel on Small Business Television Network

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