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Monthly Buzz #25
May, 2004

Are Your Rules Too Rigid or Just Right?

Use this checklist to determine whether your rules are too rigid or just the right balance:

  • Does the rule affect one group or employee disproportionately to the rest of your team?

  • Is the policy truly necessary when considering the work the person does?

  • Does this policy conflict with actual working conditions?

  • Do I have a sound business justification that I can clearly and easily communicate?

  • Have I clearly outlined and identified when and how the policy will be enforced?

  • Have there been occasions in the past where this rule would have been useful?

  • Am I really willing to enforce this policy consistently and earnestly?

  • Have I documented the policy clearly and thoroughly and made sure every employee is aware of the changes?

  • Will it cost me more time, money and effort to enforce the policy than what I chance to gain by having the rule?

  • Have I clearly thought out and communicated the consequences for breaking this rule?

  • Are the consequences appropriate to the rule?

  • Do other businesses have similar policies and have they been effective and useful?

FEATURE:
5 Steps to Walking Down the Aisle of Customer Loyalty

BUSINESS DEVELOPMENT CORNER:

TAX BRACKET:
Alternative Minimum Tax

 

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