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Monthly Buzz #25
May, 2004

Myth Buster:  A Sales Myth

A salesperson can sell you something you don't want.

People buy because they have a need or a desire. Salespeople help customers make educated choices. You may help a customer identify their needs and wants but customers only buy when they believe the product or service actually suits their needs. Remember you are offering a service or product that truly does benefit people, but selling is not about seducing or coercing the client into buying something for which they have no use or desire. Instead it is about highlighting the features and benefits of your product or service and offering the best service so your customers can make educated choices.

The truth: The best salespeople are astute listeners and problem-solvers.

Consider discussing your sales philosophy with your team.

FEATURE:
5 Steps to Walking Down the Aisle of Customer Loyalty

BUSINESS DEVELOPMENT CORNER:

TAX BRACKET:
Alternative Minimum Tax

 

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