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Monthly Buzz #24
February, 2004

Make Yourself THE One-Stop-Shop to Shop

When you pick strategic partners, think about making your company a one-stop shop for customers who need anything in your field. For example, if your business is a hair salon, consider partnering with a nail shop, a beauty supply house or a massage therapist. Making your business convenient and full-service will benefit you and your customers.

You may also want to consider finder’s fees for direct referrals, or offering a catalog of products supplied by a different company. You buy from the catalog wholesale and sell retail to your customer. Again, you have added convenience and your customer gets a good discount while you make a profit on the transaction.

A word of warning: when you are a one-stop for your customer, you have the extra burden of customer service and follow-up. Make sure you bring on reliable partners who will stick through the good times and the bad.

Business associations and your local chamber of commerce are good sources for finding potential strategic alliance partners. Finding the right partner is not easy and should not be entered into quickly. For assistance, contact us.

FEATURE:
Let Your Customers Know You Care

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