FEATURE:  In Search of Fresh Cheese

Business Development Corner:

• Reward the Right Results 

• When Should I Begin Collecting on Overdue Accounts? 

• Do You Need Help Generating Publicity? 

• The 5 Commitments to Customer and Employee Loyalty 

• Important Information - Gather the Data 

TAX BRACKET:  Disasters

Tact is the knack of making a point without making an enemy.
- Howard W. Newton

Disasters
- Andrew McMillan

While some people are cleaning up after Hurricane Claudette and others were not severely affected by the storm, there are still three months left in hurricane season.  The tax law provides for deductions related to certain disasters. 

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http://www.fvbkcpa.com/Newsletter/2003-07/7-7.htm

In Search of Fresh Cheese

Many business owners already understand the need for change. But that doesn't make it any easier. The burning question remains: How do you make change painless, a seamless part of what you do everyday, and a positive thing for your business and your people? 

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www.fvbkcpa.com/Newsletter/2003-07/7-1.htm

Reward the Right Results 

Be sure you're rewarding the right customers and not penalizing the loyal ones. Often companies get so wrapped up in trying to allure new customers or persuade those teetering on the edge of loyalty, that long-term customers are overlooked and their loyalty taken for granted. 

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www.fvbkcpa.com/Newsletter/2003-07/7-2.htm

When Should I Begin Collecting on Overdue Accounts?

Deciding when to collect on overdue accounts is as important as deciding how to keep track of overdue accounts and how to organize the accounts receivable process. When is it right for your business to collect on accounts due?

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www.fvbkcpa.com/Newsletter/2003-07/7-3.htm

Do You Need Help Generating Publicity?

Generating publicity requires focus, detail and attention. Here are some tips for considering whether to outsource your promotional needs or to do it yourself. 

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www.fvbkcpa.com/Newsletter/2003-07/7-4.htm

The 5 Commitments to Customer and Employee Loyalty

Consider incorporating these 5 commitments as part of your company's overall mission.

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www.fvbkcpa.com/Newsletter/2003-07/7-5.htm

Important Information - Gather the Data

To target your customers, you have to know something about them. Here are some basic types of information that can help you identify your best customers (and more like them).

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www.fvbkcpa.com/Newsletter/2003-07/7-6.htm